At Subtitle Translator, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our subtitle translation service.

1. Information We Collect

We collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, and password.
• Subtitle Files: We process the subtitle files you upload for translation.
• Usage Data: We collect information about how you use our service, including the languages you select and the frequency of your translations.
• Payment Information: If you purchase credits or subscribe to a plan, we collect payment details, which are processed by our secure payment provider.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our subtitle translation service
• To process your payments and manage your account
• To communicate with you about your account, our services, and for marketing purposes
• To analyze usage patterns and optimize our website and service
• To comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Your subtitle files are encrypted during transmission and storage.

4. Data Retention

To ensure you can conveniently download your original and translated subtitle files at any time, we securely store the subtitle files you upload and their translation results. You can manage your files directly through your account.

5. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who help us operate our business and provide our services (e.g., payment processors like Lemon Squeezy, cloud hosting services like Vercel, and data storage solutions like Cloudflare R2).
• To comply with legal obligations or respond to lawful requests from authorities
• In connection with a merger, sale, or acquisition of all or a portion of our company

6. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to or restrict the processing of your personal data
• Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 409-1, Bongcheon-ro, Gwanak-gu, Seoul, Republic of Korea